OnlyPool Support
We're here to help you get the most out of OnlyPool.
Frequently Asked Questions
How do I check in at a pool hall?
Navigate to the Spots tab, find a nearby pool hall, and tap the Check In button. You need to be within range of the hall for the button to appear.
How do I challenge someone to a game?
Visit a player's profile and tap "Challenge." You can also challenge players who are checked in at the same pool hall as you from the Home tab.
How do I record a game?
From the Home tab while checked in, tap "Quick Match" to record a game. You can record ranked games against friends or unranked games against anyone.
How do tournaments work?
Find tournaments in the Events section. Register for a tournament, then check in when it starts. The tournament admin will manage brackets and you'll be notified when your match is ready.
How do I add friends?
Go to the Players tab, tap "Find," and search for players. Tap on a player's profile and send a friend request.
How do I delete my account?
Go to Profile > Settings > Delete Account. This will permanently remove your account and all associated data. You can also email us at [email protected] to request deletion.
I'm not receiving push notifications.
Make sure notifications are enabled in your iPhone's Settings > OnlyPool > Notifications. If you declined the notification prompt, you'll need to enable it there manually.
App Features
- Discover — Find pool halls near you and check in
- Quick Match — Record games with detailed stats tracking
- Challenges — Challenge friends to competitive matches
- Tournaments — Join and compete in organized tournaments
- Teams — Create or join teams and chat with teammates
- Leaderboards — Track your ranking locally, statewide, and globally
- Messages — Direct messages, team chats, and spot group chats